Amenities recently announced the addition of provider search and scheduling capabilities to their digital front door and patient loyalty platform. What does this mean for Amenities’ customers? We spoke with CEO Aasim Saeed to find out.
consumerism
Healthcare organizations need websites that are nimble so they can meet the needs of visitors quickly and with less work. An effective solution is “composable architecture”. What is that? Read on.
The latest National Consumer Insight survey from Klein + Partners shows one third of American healthcare consumers struggle to retain information, have shorter attention spans, and are feeling overwhelmed. What can marketers do?
Healthcare organizations often lose patients due to poor digital experiences. With so much at stake, healthcare leaders must consider whether their digital experience is helping or hurting consumers during crucial moments of the patient journey.
We asked the Swaay.Health community for their thoughts and insights on the state of innovation in healthcare. The final three responses we wanted to highlight point to the consumer, retail, and AI revolution happening in healthcare.
How should healthcare organizations be addressing the changing expectations of consumers/patients? Dr. Thomas Lee, Chief Medical Officer at Press Ganey shares his insights.