The following is a guest blog post by Yolanda Hernandez, Senior Marketing Strategist at StudioNorth. How are Amazon and Yelp conditioning consumers to expect the same experience...
Why Patient Experience Needs To Be More Than A Catchphrase
How to Design Effective Patient User Experiences in 2015
How are patient’s user experiences evolving, and are we prepared to evolve with them? Just as we were getting used to larger phones, wearables such as the soon-to-be-available...
Category - Patient Experience
The following is a guest blog post by Yolanda Hernandez, Senior Marketing Strategist at StudioNorth. How are Amazon and Yelp conditioning consumers to expect the same experience when they become patients? People don’t stop acting like customers when...
How are patient’s user experiences evolving, and are we prepared to evolve with them? Just as we were getting used to larger phones, wearables such as the soon-to-be-available Apple Watch are cutting our expectations back down to size. A very small...